Country guides

Dominican Republic

Last checked:

Capital
Santo Domingo
Currency
DOP · Dominican peso
Languages
Spanish
Plugs
Type A, B · 110-120 V

Emergency numbers

All emergencies
911
Police
911
Ambulance
911
Fire
911
Tourist police
CESTUR / POLITUR (tourist police), 911 or +1 809-682-2151 (Santo Domingo, varies)

Top 5 places

  1. Zona Colonial · Santo Domingo

    First European city in the Americas: the cathedral, Alcázar de Colón and Calle Las Damas.

  2. Bávaro and Punta Cana beaches · Punta Cana

    Long white-sand beaches lined with resorts.

  3. Saona Island · Bayahibe

    Popular boat day trip to protected Caribbean beaches.

  4. Samaná Peninsula · Samaná / Las Terrenas

    Humpback whale watching (roughly January to March), beaches and the El Limón waterfall.

  5. 27 Waterfalls of Damajagua · near Puerto Plata

    Guided climbing and sliding through a series of natural waterfalls.

Getting around

  • Ride-hailing app

    Uber

    Works well in Santo Domingo and Santiago and is cheaper than taxis. In Punta Cana, local taxi groups have harassed Uber drivers and passengers at resorts and the airport, so pickups there can be difficult (varies).

  • Taxi

    Authorised taxis

    Use airport, hotel or dispatcher taxis with fixed fares agreed in advance; taxis rarely use meters. Few taxis cruise the streets in Santo Domingo.

  • Public transport

    Santo Domingo Metro and Teleférico

    Two metro lines and a cable car; pay with a rechargeable smart card. Very cheap.

  • Buses

    Caribe Tours / Metro Tours

    Comfortable air-conditioned long-distance buses between Santo Domingo, Santiago, Puerto Plata, Samaná and other cities. Expreso Bávaro links Santo Domingo with Punta Cana.

  • Buses

    Guaguas

    Local minibuses and shared cars (carros públicos) that are cheap but crowded; most stop running at dusk.

  • Taxi

    Motoconchos

    Motorbike taxis are common but often have no helmets; UK advice is to avoid them.

Money and cash

Currency: DOP · Dominican peso

Cards work in resorts, malls and larger restaurants, but cash pesos are needed for guaguas, colmados, beach vendors and tips. US dollars are widely accepted in tourist areas, often at a poor rate. Use ATMs inside banks (Banco Popular, Scotiabank, BHD) and expect a fee per withdrawal. Keep your card in sight when paying because card cloning is reported.

Check an exchange rate to DOP

Tipping

By law, restaurant bills include 18% ITBIS (VAT) and a 10% service charge (shown as 'ley' or 'servicio'). Many people leave about 10% extra in cash for good service. In resorts, small tips for bar staff, housekeeping and guides are common and appreciated.

Restaurants10% service is already on the bill by law. An extra 5-10% in cash for good service is customary.
Cafés and barsIn resorts, a small tip (US$1-2 or RD$50-100) per round is common even when drinks are included.
Taxis and ride appsNot expected; fares are agreed in advance.
HotelsUS$1-2 per bag for porters and a few dollars per day for housekeeping, including at all-inclusives.
Tours and guidesAround 10% or a few dollars per person for guides and boat crews.
Food deliverySmall cash tip or rounding up is common.

Service charge: what’s true

Yes. Restaurants add a legal 10% service charge plus 18% ITBIS tax, so the total is about 28% above menu prices unless prices say taxes are included. It is listed separately on the bill (often as '10% ley'). It is meant to be shared among staff; card tips and the service charge may not all reach your server, which is why many people add a small cash tip directly.

Pressure tactics to watch for

Bills already include the 10% service, but card machines or tip lines may still invite another tip, and staff in tourist areas may ask for more in US dollars. Choose the amount yourself; a cash tip of about 10% directly to the server is customary but optional.

Useful phrases

  • La cuenta, por favor. The bill, please.
  • ¿El servicio está incluido? Is service included?

Etiquette

  • Greet people with 'Buenos días' or 'Buenas tardes' before asking for anything.
  • Trying a little Spanish is appreciated outside resorts.
  • Avoid conversations about Haiti and race; they are sensitive topics.
  • Dress modestly in churches and in towns; swimwear is for the beach and pool.
  • Bargaining is normal with beach vendors and at markets, not in shops with marked prices.
  • Dominican time is relaxed; service can be slow.

Scams and how to handle them

  • Motorbike bag and phone snatching

    Where: Santo Domingo streets, also cars stopped at traffic lights

    How it works: Thieves on motorbikes grab bags and phones from pedestrians or reach into car windows.

    How to avoid it: Keep bags on the side away from the road, phones out of sight, and car windows closed in traffic.

  • Card cloning

    Where: Shops, restaurants and ATMs

    How it works: Cards taken out of sight are copied and used later.

    How to avoid it: Keep your card visible when paying, use bank ATMs, or pay cash.

  • Unofficial guides

    Where: Parque Colón and the Zona Colonial, Santo Domingo

    How it works: People offer tours then demand high fees, or steer you to shops that pay them commission.

    How to avoid it: Agree a price in advance or use licensed guides booked through hotels or tour companies.

  • Street money changers

    Where: Tourist areas

    How it works: Aggressive changers use bad rates or sleight of hand.

    How to avoid it: Change money at banks or use ATMs inside banks.

  • Pushy beach vendors and excursion sellers

    Where: Punta Cana and Bávaro beaches

    How it works: Vendors approach repeatedly and sell overpriced or unlicensed excursions.

    How to avoid it: Say 'No, gracias' firmly; book excursions through known operators with reviews.

  • Taxi overcharging

    Where: Airports, resorts, Santo Domingo at night

    How it works: Taxis have no meters; drivers quote high prices to tourists, and unlicensed cabs carry robbery risk.

    How to avoid it: Agree the fare before getting in, use hotel or airport taxis, or Uber where it works.

Safety

  • Opportunistic crime ranges from pickpocketing to armed robbery; do not show jewellery, expensive phones or large amounts of cash.
  • Avoid walking alone at night, especially on poorly lit streets and beaches.
  • Sexual assaults have been reported at beach resorts; do not leave drinks unattended.
  • Road safety is poor; avoid driving at night and avoid motoconchos.
  • Contact the tourist police (CESTUR, still widely called POLITUR) in tourist areas or call 911.
  • Hurricane season runs June to November.

How widely English is spoken

Widely spoken in all-inclusive resorts and Punta Cana; limited in Santo Domingo outside hotels and rare in the countryside. Basic Spanish is very useful.

Sources

We check these guides against official and well-known sources, but rules and prices change. Spot something out of date? Email support@tourits.app.