أدلة الدول

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هذا الدليل بالإنجليزية حاليًا. العناوين مترجمة.

العاصمة
Vienna
العملة
EUR · Euro
اللغات
German
المقابس الكهربائية
النوع C, F · 230 V

أرقام الطوارئ

جميع أرقام الطوارئ
112
الشرطة
133
الإسعاف
144
الإطفاء
122

أفضل 5 أماكن

  1. Schönbrunn Palace · Vienna

    Habsburg summer palace with state rooms, large gardens and the Gloriette viewpoint.

  2. St. Stephen's Cathedral · Vienna

    Gothic cathedral in the centre; climb the south tower for city views.

  3. Salzburg Old Town · Salzburg

    Baroque old town, Hohensalzburg Fortress and Mozart's birthplace.

  4. Hallstatt · Hallstatt

    Lakeside village in the Salzkammergut with salt mine tours; very crowded at midday.

  5. Innsbruck and the Nordkette · Innsbruck

    Alpine city with a cable car from the centre up to mountain hiking and skiing.

التنقل

  • النقل العام

    WienMobil (Wiener Linien)

    Official Vienna app for U-Bahn, trams and buses: route planning, tickets and 24/48/72-hour passes. It also links Citybikes and some taxis. A 72-hour pass is usually cheaper than single tickets if you ride a few times a day.

  • القطارات

    ÖBB (Austrian Federal Railways)

    Main way to travel between cities (Vienna, Salzburg, Innsbruck, Graz). Buy in the OBB app; early Sparschiene fares are cheapest. Westbahn is a cheaper private option on Vienna to Salzburg.

  • تطبيق طلب سيارات

    Uber

    Operates in Vienna and some other cities. Since 2021 Vienna ride apps follow a regulated fare band, so prices are close to taxis; upfront price shown in app.

  • تطبيق طلب سيارات

    Bolt

    Available in Vienna and Graz; often a little cheaper than Uber. Also offers e-scooters in Vienna.

  • سيارة أجرة

    FREENOW / taxi 40100, 31300

    Official metered taxis can be booked by app or phone. Airport taxis can be pre-booked at fixed prices. The City Airport Train and the cheaper S7 train also link Vienna airport to the centre.

  • السكوترات الكهربائية

    Lime / Bolt / Dott

    Dockless e-scooters in Vienna and other cities, paid per minute in the app. Riding on sidewalks is banned.

  • الدراجات التشاركية

    WienMobil Rad (Citybike)

    Vienna's docked bike share, rented through the WienMobil app.

المال والنقد

العملة: EUR · Euro

Austria is still fairly cash-oriented. Cards and phone payments work in most shops, hotels and city restaurants, but some cafes, Heurigen (wine taverns), market stalls and mountain huts are cash only. Carry some euros. Use bank ATMs (Bankomat) and choose to be charged in EUR.

تحقق من سعر الصرف إلى EUR

البقشيش

Tipping is customary but modest in Austria: round up or add about 5-10% for table service. Menu prices already include service and VAT, so there is normally no service-charge line on the bill. Tip by telling the server the total you want to pay when you hand over money or before the card is run.

المطاعمAbout 5-10%, rounding to a convenient number. Say the total ('Zwanzig, bitte' for 20) when paying. Do not say 'danke' while handing over cash unless you mean 'keep the change'.
المقاهي والباراتRound up to the next euro or so at table service. Counter service: optional coins in a jar.
سيارات الأجرة وتطبيقات التوصيلRound up to the next euro on short rides; around 10% for longer rides or help with luggage.
الفنادقAbout 1-2 EUR per bag for porters and 1-2 EUR per night for housekeeping (optional).
الجولات والمرشدونAround 5-10 EUR per person for free walking tours, where guides rely on tips; a few euros for paid tours.
توصيل الطعامRound up or 1-3 EUR.

رسوم الخدمة: ما الصحيح

Service is included in menu prices by law (prices must be shown as final prices), so there is usually no separate service charge. Rarely, a 'Servicepauschale' is added for large groups; it should be stated in advance. Sources word this differently: some say 'service is not included', meaning the tip is not included.

أساليب ضغط يجب الانتباه إليها

No widely reported pressure tactics. Card terminals rarely prompt for tips; just say the total you want to pay. If a server keeps your change after you said 'danke', that is the custom, not a scam: say the amount you want back instead.

عبارات مفيدة

  • Zahlen, bitte. The bill, please.
  • Stimmt so. Keep the change.
  • Machen Sie zwanzig, bitte. Make it twenty, please.

آداب التعامل

  • Greet when entering shops and small restaurants: 'Grüß Gott' or 'Guten Tag', and say 'Auf Wiedersehen' when leaving.
  • Use titles and surnames in formal settings; Austrians value politeness and punctuality.
  • In coffee houses it is normal to sit for a long time over one coffee; ask for the bill when you are ready to leave.
  • Most shops close on Sundays and public holidays; plan grocery shopping ahead.
  • Jaywalking and crossing on red are frowned on and can be fined.
  • Saunas are usually nude and mixed; towels are sat on, swimwear is often not allowed.
  • Cover shoulders and remove hats in churches; keep quiet during services.

عمليات الاحتيال وكيفية التعامل معها

  • Overpriced 'Mozart concert' tickets

    أين: Kärntner Straße, Graben, outside the State Opera and St. Stephen's, Vienna

    طريقة العمل: Sellers in Mozart costumes sell tickets to tourist concerts in minor venues for 70-120 EUR, much more than the show is worth.

    كيف تتجنبه: Book concerts directly with venues (Musikverein, Konzerthaus, State Opera standing places) and compare prices before buying.

  • Fake police or ticket inspectors

    أين: Tourist areas, trains and stations

    طريقة العمل: People posing as police or ticket checkers ask for your ID and wallet, then return it with cash missing.

    كيف تتجنبه: Ask for official ID, do not hand over your wallet, offer to go to a police station. Real Wiener Linien inspectors carry an official badge.

  • Fake charity collectors

    أين: Outdoor cafes and tourist streets

    طريقة العمل: People with clipboards claiming to collect for deaf or disabled people ask for cash; the clipboard can also cover a phone on your table for theft.

    كيف تتجنبه: Say no and keep phones off tables. Real charities do not collect cash this way.

  • Three-cup (shell) game

    أين: Busy tourist spots and bridges

    طريقة العمل: A dealer and fake winners invite you to bet on which cup hides a ball; you never win.

    كيف تتجنبه: Walk past. Watchers in the crowd are accomplices.

  • 'Free' gifts and bracelets

    أين: Streets and squares in Vienna and Salzburg

    طريقة العمل: Someone hands you a flower, bracelet or blessing (sometimes posing as a monk), then demands money.

    كيف تتجنبه: Do not accept items from strangers. If something is pushed on you, hand it back and walk away.

  • Holiday rental fraud

    أين: Online listings

    طريقة العمل: Fake listings at low prices ask for payment by bank transfer before you see the flat.

    كيف تتجنبه: Book on reputable platforms and pay only through the platform.

  • Distraction pickpocketing

    أين: U-Bahn, stations, cafes, Christmas markets

    طريقة العمل: One person bumps or distracts you while another takes a wallet or phone.

    كيف تتجنبه: Keep valuables zipped in front, especially getting on and off trains.

السلامة

  • Crime is generally low; pickpocketing is the main risk in city centres, on public transport and in city parks after dark.
  • Watch luggage when boarding and leaving trains and coaches; thieves use distraction.
  • Vienna hotspots: Westbahnhof, Hauptbahnhof, Praterstern, Karlsplatz, U-Bahn lines U1 and U6, Christmas markets.
  • Drinks in bars can be stronger than you expect; do not leave drinks unattended or accept them from strangers.
  • In the mountains check weather and avalanche bulletins, and keep to marked ski runs. Mountain rescue is 140.
  • Some motorways need a vignette (toll sticker or digital) if you drive.

مدى انتشار الإنجليزية

Widely spoken in Vienna, Salzburg, Innsbruck and ski resorts, and by younger people; less common among older people in rural areas. Austrian German has its own words (Erdapfel for potato, Servus for hi/bye).

المصادر

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