إيطاليا
آخر تحقق:
هذا الدليل بالإنجليزية حاليًا. العناوين مترجمة.
- العاصمة
- Rome
- العملة
- EUR · Euro
- اللغات
- Italian
- المقابس الكهربائية
- النوع C, F, L · 230 V
أرقام الطوارئ
أفضل 5 أماكن
- Colosseum and Roman Forum · Rome
Ancient Rome's arena and city centre; timed tickets must be booked ahead.
- Vatican Museums and St Peter's Basilica · Vatican City / Rome
Sistine Chapel and Michelangelo's dome; book museum tickets early.
- Uffizi Gallery and Duomo · Florence
Renaissance art and Brunelleschi's dome in a walkable old centre.
- Grand Canal and St Mark's Square · Venice
Car-free canal city; day-trippers pay an access fee on peak days.
- Amalfi Coast and Pompeii · Amalfi / Positano / Pompeii
Cliffside villages plus the preserved Roman city buried by Vesuvius.
التنقل
سيارة أجرة
Licensed taxis (itTaxi, appTaxi, FREENOW)
The main door-to-door option. Book through itTaxi or appTaxi (no booking fee) or FREENOW (small fee). Rome and other cities have fixed airport fares; official taxis show a company name and licence number.
تطبيق طلب سيارات
Uber
Normal UberX does not exist in Italy. Uber offers Uber Black/NCC (expensive) and, in Rome and some cities, books licensed taxis via itTaxi.
النقل العام
ATAC Tap&Go (Rome)
Tap a contactless card or phone at metro gates and on many buses; fares are capped daily. Metro lines A, B and C plus buses and trams. Milan (ATM) also accepts contactless.
القطارات
Trenitalia / Italo
High-speed Frecciarossa and Italo trains link Rome, Florence, Venice, Milan and Naples. Book ahead for cheaper fares. Regional train paper tickets must be validated before boarding.
السكوترات الكهربائية
Lime / Dott / Bird
Shared e-scooters and e-bikes in Rome, Milan, Turin and other cities (varies by city). Since 2024 scooter riders need a helmet and some cities have tightened rules.
النقل العام
Vaporetto (ACTV)
Water buses in Venice; single tickets are expensive, so 1-7 day passes are better value.
المال والنقد
العملة: EUR · Euro
Businesses must accept card payments, and contactless is common in cities. Small bars, markets and rural places still prefer cash, so carry some coins and small notes. Use bank ATMs (bancomat) and always choose to pay in EUR.
البقشيش
Tipping in Italy is optional. Waiters earn a salary and do not rely on tips. Many restaurants add a 'coperto' (per person cover charge) or sometimes 'servizio'. Locals leave small change or round up; leaving 5-10% for excellent service is generous.
| المطاعم | If coperto or servizio is on the bill, no tip is needed. Otherwise, rounding up or leaving a few euros for good service is enough. |
|---|---|
| المقاهي والبارات | Leave small coins at the counter if you like. Note that sitting at a table often costs more than standing at the bar. |
| سيارات الأجرة وتطبيقات التوصيل | Round up to the nearest euro; not expected. |
| الفنادق | About 1-2 EUR per bag for porters and a little for housekeeping if you wish. |
| الجولات والمرشدون | Tip free walking tour guides; 5-10% for good paid guides is optional. |
| توصيل الطعام | Not expected; a euro or two is a nice extra. |
رسوم الخدمة: ما الصحيح
Two different charges exist. 'Coperto' is a fixed per-person cover charge (often 1-4 EUR) that goes to the restaurant. 'Servizio' is a percentage service charge (usually 10-15%) seen mainly in tourist areas and big cities. Both must be printed on the menu. Sources differ on whether servizio reaches staff or stays with the restaurant (varies). In Rome and Lazio a regional law bans the coperto, so restaurants there may charge for bread ('pane') instead (enforcement varies).
أساليب ضغط يجب الانتباه إليها
Some tourist restaurants and card terminals push 'service not included' or suggest a tip percentage even when coperto or servizio is already on the bill. A tip on top is not expected; check the bill and say 'Il servizio è già incluso, grazie.' If a charge was not on the menu, you can ask for it to be removed.
عبارات مفيدة
- Il conto, per favore. The bill, please.
- Il servizio è incluso? Is service included?
- Tenga il resto. Keep the change.
آداب التعامل
- Greet with 'Buongiorno' or 'Buonasera' when entering shops and restaurants.
- Churches and the Vatican enforce dress codes: cover shoulders and knees or you may be refused entry.
- Do not sit on monuments or the Spanish Steps, eat on church steps, or swim in fountains; Rome, Venice and Florence issue fines.
- Cappuccino is a morning drink; ordering 'un caffè' gets an espresso.
- Validate paper bus and regional train tickets before boarding; inspectors fine on the spot.
- Venice charges an access fee to day visitors on peak dates; book it online.
عمليات الاحتيال وكيفية التعامل معها
Bracelet and rose sellers
أين: Rome (Spanish Steps, Trevi Fountain, Colosseum), Florence, Milan Duomo
طريقة العمل: Men tie a 'free' string bracelet on your wrist or hand you a rose, then demand money.
كيف تتجنبه: Keep your hands back, say 'No, grazie' firmly and walk on.
Fake gladiators and costumed photos
أين: Rome: Colosseum
طريقة العمل: Costumed men pose for a photo and then demand 20 EUR or more.
كيف تتجنبه: Agree a price first or skip it.
Unlicensed taxis
أين: Rome Fiumicino and Termini, Naples station, Milan airports
طريقة العمل: Drivers approach you inside terminals and charge far above the fixed fares.
كيف تتجنبه: Use only the official taxi rank (white taxis with a roof sign and licence number) or a taxi app.
Restaurant bill padding
أين: Tourist restaurants near major sights
طريقة العمل: Menus without prices, fish priced per 100 g, or extra items and service added to the bill.
كيف تتجنبه: Check prices before ordering, ask for the weight and price of fish, and check the bill. Ask for a 'scontrino' (receipt).
Petition clipboards
أين: Rome, Florence, Venice
طريقة العمل: People ask for signatures for a fake charity and then demand donations; often a distraction for pickpockets.
كيف تتجنبه: Do not stop or sign.
Ticket machine 'helpers'
أين: Rome Termini, Milan Centrale, Naples
طريقة العمل: Someone helps you buy a train ticket then demands a tip or watches your card.
كيف تتجنبه: Use the official app or ticket office; decline help.
Fake designer goods
أين: Streets and beaches nationwide
طريقة العمل: Street vendors sell counterfeit bags and sunglasses.
كيف تتجنبه: Do not buy; buyers can be fined by police.
السلامة
- Pickpocketing is common in city centres and at major tourist sites, especially Rome's Termini station, metro line A and bus 64, Florence's Santa Maria Novella and Venice's Rialto area.
- Thieves use distraction techniques; keep bags zipped and in front of you on public transport.
- Thefts from parked cars are common; never leave luggage visible, even in the boot.
- Drink spiking has been reported; do not accept drinks from strangers.
- Use only licensed taxis with a roof sign and visible licence number.
- Cars cannot enter ZTL limited traffic zones in historic centres; cameras issue fines to rental cars.
مدى انتشار الإنجليزية
Reasonable in tourist areas of Rome, Florence, Venice and Milan, and among younger people; limited in the south, rural areas and with older people.
المصادر
- GOV.UK Foreign travel advice: Italy, safety and security
- Explore: What a 'servizio' charge on your bill in Italy means
- Tripadvisor Rome forum: coperto and servizio charges
- ATAC: tap&go
- Roaming Historian: How to get a taxi in Italy
- Rick Steves forum: Taxi app for use in Italy
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